Privacy Policy
Last updated: September 2026
1. Introduction
MasTec Limited (“we”, “our”, or “us”) is a New Zealand business. We are committed to protecting your privacy in accordance with the Privacy Act 2020 and the Information Privacy Principles.
This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit our website www.mastec.co.nz (the “Site”) or otherwise interact with us.
By using the Site or providing us with personal information, you agree to the terms of this Privacy Policy.
2. What Personal Information We Collect
We may collect the following personal information:
Information you provide directly
- Name
- Email address
- Phone number
- Postal address
- Any other details you submit through contact forms, newsletter sign-ups, account registration, enquiries, or other interactions
Information collected automatically
- IP address
- Browser type and version
- Device information
- Pages visited, time spent on pages, and referring/exit pages
- Cookies and similar technologies
Information from third parties
- Analytics providers (e.g. Google Analytics)
- Payment processors (if applicable)
- Social media platforms (if you interact with our social features)
We only collect personal information that is reasonably necessary for our functions or activities.
3. How We Collect Personal Information
We collect personal information:
- Directly from you when you fill in forms, contact us, or use the Site
- Automatically through cookies and similar technologies when you visit the Site
- From third parties where permitted by law
When we collect personal information, we will take reasonable steps to make you aware of the purpose of collection and your rights, in accordance with Information Privacy Principle 3.
4. Purpose of Collection and Use
We collect and use personal information for the following purposes:
- To respond to your enquiries and provide customer support
- To operate, maintain, and improve our website and services
- To send you newsletters, updates, or marketing communications (where you have consented or where permitted by law)
- To process transactions (if applicable)
- To analyse website usage and improve user experience
- To comply with our legal obligations
- For any other purpose you have authorised or that is directly related to the original purpose of collection
We will not use personal information for a purpose other than the one for which it was collected, unless an exception under the Privacy Act 2020 applies.
5. Disclosure of Personal Information
We may disclose your personal information to:
- Service providers who help us operate our business (website hosting, email delivery, analytics, payment processing, etc.), under appropriate confidentiality arrangements
- Professional advisers (lawyers, accountants)
- Government agencies or other parties where required or authorised by law
- Other parties with your consent
We will not sell your personal information.
If we disclose personal information overseas, we will take reasonable steps to ensure the recipient does not breach the Information Privacy Principles (Information Privacy Principle 12), or we will obtain your authorisation.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enable the Site to function properly
- Analyse how visitors use the Site
- Improve performance and user experience
You can control or delete cookies through your browser settings. Disabling cookies may affect some features of the Site.
7. Storage and Security
We take reasonable steps to protect personal information from loss, unauthorised access, use, modification, or disclosure, in accordance with Information Privacy Principle 5.
Personal information is stored securely (including with third-party service providers) and retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
8. Access and Correction of Your Personal Information
Under the Privacy Act 2020, you have the right to:
- Request access to the personal information we hold about you
- Request correction of any personal information that is inaccurate, incomplete, or out of date
To make a request, please contact us using the details below. We will respond within a reasonable time (usually within 20 working days).
If we refuse a request, we will explain the reasons and inform you of your right to complain to the Privacy Commissioner.
9. Children’s Privacy
Our website is not directed at children under 16. We do not knowingly collect personal information from children under 16 without appropriate consent. If we become aware that we have collected such information, we will take steps to delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy, or if you wish to access or correct your personal information, please contact us:
Email: info@mastec.co.nz
Postal address: 1/7 Torrens Road, East Tamaki, Auckland
Phone: +64 9 273 4200
You also have the right to make a complaint to the Office of the Privacy Commissioner if you believe we have breached the Privacy Act 2020:
Website: privacy.org.nz
Phone: 0800 803 909
